Service Guy AI is the laundromat industry's first AI-powered diagnostic assistant. It helps owners and service technicians diagnose, troubleshoot, and fix commercial laundry equipment faster. Search any error code from 813+ verified codes, upload a photo for instant AI analysis, run step-by-step guided troubleshooting flows, track repair tickets, estimate repair costs, find OEM replacement parts, and locate certified service technicians near you.
How It Works
Describe the Problem — Enter an error code, describe symptoms in plain English, upload a photo, or use voice input for hands-free diagnosis.
Get AI Diagnosis — Service Guy AI cross-references your input against 81 verified machine specs, 813+ error codes, and real-world repair data to identify the most likely cause.
Follow the Fix — Get step-by-step repair instructions, safety warnings, required tools, estimated repair cost, and direct links to order replacement parts from authorized suppliers.
Diagnostic Tools
Error Code Lookup: Search any brand + code for instant cause, severity rating, and step-by-step repair instructions
AI Photo Diagnosis: Upload a photo of a malfunctioning machine — AI identifies visible damage, error indicators, and wear patterns
Voice Diagnosis: Describe symptoms hands-free while working on the machine
Guided Troubleshooting Flows: 45+ interactive decision trees for common symptoms like "won't start," "won't drain," "excessive vibration"
Repair Ticket Tracking: Log repairs, track parts ordered, assign priority, and build machine service history
Fix or Replace Calculator: Model repair cost vs. new equipment ROI with financing options
Predictive Maintenance: AI alerts before failures happen based on machine age, cycle count, and usage patterns
Parts Cross-Reference: Find OEM and compatible replacement parts with pricing from authorized suppliers
Service Tech Locator: Find certified service technicians near any US address with ratings and contact info