Service Guy AI • Washer • Medium severity • Intermediate skill • ~30 min repair
Quick fix:Check if the washer is overloaded, as this can sometimes trigger the error.
What Does LG Error Code HE Mean?
LG washer: Error Code HE
This is a medium-severity fault. The machine may complete the current cycle but is signalling a problem you should resolve before it escalates.
Possible Causes (4)
LG engineers identify the following root causes for fault code HE. Work through them in the order shown — they are listed from most common to least common.
Faulty heating element
Malfunctioning control board
Blocked drain pump
Defective temperature sensor
Step-by-Step Troubleshooting (5 steps)
Follow this sequence to diagnose and clear LG error code HE. Power down and unplug the machine before any internal inspection.
Disconnect power before servicing.
Inspect the heating element for continuity using a multimeter.
Check the control board for any visible damage or burnt components.
Examine the drain pump for blockages and ensure it is functioning properly.
Test the temperature sensor for accurate readings.
Required Parts
Have these LG OEM part numbers ready before starting the repair. AAdvantage Laundry Systems carries verified parts for every code in this database.
Heating Element
Control Board
Drain Pump
Diagnostic Test Mode
Enter LG diagnostic test mode: Hold 'Rinse+Spin + Power' for 3 seconds
Skill Level & Repair Time
This repair is appropriate for an experienced laundromat owner or in-house technician. You should be comfortable removing service panels, reading wiring diagrams, and using a multimeter to test continuity and voltage. Plan for approximately 30 minutes of active repair time once parts are on hand.
Get AI-Powered Diagnosis
If the steps above don't resolve LG HE, run a free Service Guy AI diagnosis. Upload a photo of the error display and get an AI-generated repair plan tied to your exact LG model number, including supplier links for required parts and on-call technician escalation.