Samsung Error Code HE — Error Code HE

Service Guy AI • Washer • Medium severity • Intermediate skill • ~30 min repair

What Does Samsung Error Code HE Mean?

Samsung washer: Heater Error

This is a medium-severity fault. The machine may complete the current cycle but is signalling a problem you should resolve before it escalates.

Possible Causes (5)

Samsung engineers identify the following root causes for fault code HE. Work through them in the order shown — they are listed from most common to least common.

1. Faulty heating element
2. Malfunctioning control board
3. Defective temperature sensor
4. Wiring issue between components
5. Blocked drain pump

Step-by-Step Troubleshooting (5 steps)

Follow this sequence to diagnose and clear Samsung error code HE. Power down and unplug the machine before any internal inspection.

1. Disconnect power before servicing.
2. Inspect the heating element for continuity using a multimeter.
3. Check the temperature sensor for proper resistance values.
4. Examine wiring connections for any signs of damage or corrosion.
5. Ensure the drain pump is not obstructed and is functioning correctly.

Required Parts

Have these Samsung OEM part numbers ready before starting the repair. AAdvantage Laundry Systems carries verified parts for every code in this database.

• Heating Element
• Temperature Sensor

Diagnostic Test Mode

Enter Samsung diagnostic test mode: Press and hold the 'Spin' and 'Soil Level' buttons simultaneously, then press 'Power'.

Skill Level & Repair Time

This repair is appropriate for an experienced laundromat owner or in-house technician. You should be comfortable removing service panels, reading wiring diagrams, and using a multimeter to test continuity and voltage. Plan for approximately 30 minutes of active repair time once parts are on hand.

Get AI-Powered Diagnosis

If the steps above don't resolve Samsung HE, run a free Service Guy AI diagnosis. Upload a photo of the error display and get an AI-generated repair plan tied to your exact Samsung model number, including supplier links for required parts and on-call technician escalation.

Other Samsung Error Codes